Family Owned, Local Buisness. We know the outdoors.

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Refund & Return policies

Returns: Products can be returned within 30 days of the order/purchase date. Some items may incur a 15% restocking fee. Returns/Exchanges must be; new, clean, unworn, unused, tags attached/in original packaging/shoe box. Returns and exchanges require the original receipt. Canoes; Kayaks, Bikes, Rack Systems, Components, Fly fishing reels that have been spooled with backing & Cargo Boxes are final sale, no refunds or exchange on these items. The customer is responsible for return shipping and must include a copy of the packing slip and or original receipt. No returns after 30 days and no returns on Clearance Items

USED and DEMO Gear: Please inspect and assure items are as described within 7 days of receipt. We try to be very accurate with our grading of used gear. 

Refunds: May take up to 7 days to process. Before contacting us please check your credit card or back statment. Thank you.

Questions,

Please Call 518-355-8923

Email [email protected]

 

Return Address:

Black Dog outdoor Sports

122 Saratoga Rd

Glenville, NY 12302

 

Warranties: on brand name products should be addressed directly with the manufacturer. manufacturers may charge warrantee fees which are the responsibility of the purchaser.