Family Owned, Local Buisness. We know the outdoors.

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Refund & return policies

Orders $49 and greater qualify for our "Standard Free Shipping"

Shipping: Items will be shipped via the US Postal Service, Fed Ex or UPS depending on the destination, size of the item and cost. Some items are Pick up only (ie. Canoes/kayaks). Shipping surcharges may apply and are based on size and or weight. If additional shipping sharges apply someone will reach out to you within 24-48 hours. If your item ships from one of our vendors additional delivery lead times apply.

Shipping services:

Free in-store Pickup.

Standard Free Shipping: 7-10 days for delivery up to 15lbs

Ground Shipping: Shipped to you in 3-7 Days

Express Shipping: Shipped to you in 1-3 Days (orders placed after 2:00pm SAT will Shipped Monday)

 

Returns: Products can be returned within 30 days of the order date as long as they are in new condition and can be re-sold. The customer is responsible for return shipping and must include a copy of the packing slip and/ or original receipt. No returns after 30 days and no returns on Clearance Inventory

Questions,

Please Call 518-355-8923

Email [email protected]

 

Return Address:

Black Dog outdoor Sports

122 Saratoga Rd

Glenville, NY 12302

 

Warranties: on brand name products should be addressed directly with the manufacturer. manufacturers may charge warrantee fees which are the responsibility of the purchaser.